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How to find purchase and claim IDs
How to find purchase and claim IDs
Updated over a week ago

Both your purchase ID and claim ID can be found on your account activity page.

Purchase IDs

On your activity page, click on the 'more' button on the right-hand side to reveal a dropdown with all of the information relating to your purchase, such as the purchase ID, purchase amount, and the estimated payment date. Your purchase ID will be visible at the top of the dropdown, as highlighted in the image below.

Please use this purchase ID if you need to contact us about a particular purchase.

Claim IDs

If you've raised a claim for missing or incorrect cashback, you can find these listed on your activity page and can also use the navigation dropdown to show claims only.

Pressing the 'more' button on the right-hand side will reveal further information relating to your purchase, such as your claim ID, purchase amount, and the date that your claim was last updated. Your claim ID will be visible at the top of the dropdown, as highlighted in the image below.

You can use this claim ID if you need to contact us about your claim.

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