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How to add a screenshot to a conversation

Sometimes we may ask you to send us a screenshot to help us understand or resolve your query. For example, we might need to see an error message, order confirmation or something you're seeing on your screen. This article will show how easy it is to attach an image to a conversation.

On Web

If you're using Messenger on the Quidco website:

  1. Open your conversation in Messenger.

  2. Select the paperclip 📎 icon at the bottom of the conversation.

  3. Choose the screenshot or image you'd like to attach.

  4. Send the image in your conversation.

On App

If you're using the Quidco app on Android or iOS:

  1. Open your conversation in Messenger.

  2. Select the + icon next to the message box.

  3. Choose an image from your photos or files.

  4. Send the image in your conversation.

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