Quidco works in the same way as a search engine, referring you to make your purchase with a retailer. This means that we only actually deal with the cashback element of your purchase and your actual order has been made with the retailer as normal. Quidco does not affect the buying process once you reach the retailer's website and no prices or delivery options can be amended by us.

If you'd like a refund or have an issue with the delivery of any of your items, we'd recommend contacting the retailer directly to deal with these issues. However, please be aware that, if you make any changes to your order when speaking with the retailer, your cashback may be declined as Quidco will no longer be seen as the referrer of your purchase.