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Tracking Tips & Tricks
Tracking Tips & Tricks

A few helpful tips to make tracking more reliable

Updated over 2 months ago

Earning cashback with Quidco is a fantastic way to save money on your everyday shopping. We work hard to make the process as smooth as possible, and around 98% of purchases track successfully.

However, there are a few things you can do to ensure you always get your cashback without a hitch. Follow this handy guide and say goodbye to missing cashback!

Top Tips for Successful Cashback Tracking

  • Sign in to your Quidco account: Cashback can only be tracked if you start your shopping journey by clicking through to the retailer from your Quidco account.

  • Enable cookies: Cookies are small files that help websites remember your activity. Ensure cookies are enabled in your browser settings so we can track your purchases.

  • Disable pop-up blockers: Pop-up blockers can sometimes interfere with the cashback tracking process. Temporarily disable them while shopping through Quidco.

  • Avoid private browsing: Don't use private or incognito browser windows when shopping for cashback. These modes prevent cookies from being stored, which are essential for tracking.

  • Disable any Virtual Private Network (VPN) tools: these will interfere with the cashback tracking process as some VPN tools prevent tracking methods required to help you earn your cashback.

  • Keep your browser window focused: Minimize the number of open tabs and windows while making your purchase. Switching between tabs or windows can sometimes disrupt the tracking process.

  • Complete your purchase in one go: Adding items to your basket and returning later to complete the purchase can sometimes lead to cashback being declined. Aim to complete your purchase in a single session.

Extra Tip: Download the Quidco Cashback Reminder

For extra peace of mind, download our Quidco Cashback Reminder extension. This handy tool will give you a nudge if you visit a retailer that offers cashback without going through Quidco, so you never miss out on savings!

What if my cashback doesn't track?

Even if you follow all these tips, there might be a rare occasion where your cashback doesn't track automatically. Don't worry! You can easily raise a missing cashback claim within 45 days of your purchase.

Ready to start earning cashback? Explore the amazing deals and cashback offers available at your favourite retailers!
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