Making cashback work for you
Most purchases through Quidco track without any problems. Following a few simple steps can give your cashback the best chance of tracking successfully.
Before you shop
Sign in to Quidco: Always start your shopping journey from Quidco and click through to the retailer before making your purchase.
Check the offer terms: Make sure your purchase is eligible for cashback and check for any exclusions before you buy.
Allow cookies: Cookies help us track your visit from Quidco to the retailer. It also helps to clear your cookies completely beforehand.
Avoid private browsing: Private or incognito browsing can prevent the cookies needed for cashback tracking from being stored.
Check VPNs, ad blockers and security settings: Some privacy or security tools can interfere with tracking. If you're using these, check your settings and exclusions to make sure that Quidco and the retailer aren't being blocked.
When you're ready to buy
Once you've clicked through from Quidco:
Complete your purchase in the same shopping session where possible.
Try to limit the amount of tabs you have open when visiting the retailer's website.
Avoid visiting other websites offering discounts, vouchers or cashback before completing your purchase.
Only use voucher or discount codes that are shown or approved by Quidco for that retailer.
If you want to make another purchase, return to Quidco and click through to the retailer again.
This gives each purchase the best chance of tracking correctly.
Don't forget Quidco
The Quidco Cashback Reminder can remind you when you're visiting a retailer offering cashback, helping you remember to visit the retailer through Quidco before you buy.
Buying insurance or another comparison product?
If you're buying through Quidco Compare, start a new quote through Quidco and follow the journey through to your purchase.
What if my cashback doesn't track?
Even if you follow all these tips, there might be a rare occasion where your cashback doesn't track automatically. Don't worry! You can easily raise a missing cashback claim within 45 days of your purchase.
Please note, that if you've purchased using Quidco Compare, it can take 8-10 weeks for the transaction to appear in your Quidco account, and up to 12 months for your cashback to be paid. But most of the time, it is within 120 days. This is dependent on the product you've purchased.
Ready to start earning cashback? Explore the amazing deals and cashback offers available at your favourite retailers!