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What happens when I make a purchase?
What happens when I make a purchase?

Find out what happens with your cashback once you've completed your purchase

Updated over a week ago

Once you've made a purchase through Quidco, there are a few things that happen before you receive your cashback:

1. Your purchase is tracked

Quidco uses cookies to track your purchase from the retailer's website back to your Quidco account. This usually happens within a few hours of making your purchase, but it can take up to 7 days in some cases.

2. Your purchase is approved by the retailer

Once your purchase has been tracked, it needs to be approved by the retailer. This can take anywhere from a few days to a few months, depending on the retailer.

3. The retailer sends us the funds

After the retailer has approved your cashback, they send us the funds so we can pass this on to you as cashback.

4. Your cashback is paid into your Quidco account

When we receive the funds from your retailer, we add the cashback amount to your Quidco wallet ready to withdraw!

The whole process can take between 3-6 months but sometimes takes longer if the retailer hasn't paid us the funds for your cashback. In those cases, we chase the retailer to make sure you get your cashback, which also means we get paid by the retailer.

You can check the status of your cashback on your activity page.

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