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How do I notify you of a bereavement?
How do I notify you of a bereavement?
Updated over a week ago

Losing a loved one is an emotionally challenging experience, and the added complexities of dealing with financial matters can make it even more difficult. At Quidco, we understand the sensitivity of this situation and are committed to providing compassionate assistance throughout the process.

Informing us of a bereavement

To inform us of a bereavement, please send an email to with the following information:

  • Your full name and contact details

  • The account holder's full name and the email address linked to their Quidco account

  • A copy of their death certificate

Once we've received the above information, we can close their account.

Releasing funds

We understand that there may be pending funds in their account, and we are committed to ensuring that these funds are released to the appropriate beneficiaries in a timely and respectful manner. There may be a requirement for further evidence regarding where the funds need to be released, however, we can discuss options for releasing the funds once you have contacted us by email.

Additional Resources

In addition to our direct support, we also encourage you to explore the following resources, which may provide additional guidance and support during this challenging time:

Our deepest condolences go out to you during this difficult time. Please know that you are not alone, and we are here to help.

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