Losing a loved one is an emotionally challenging experience, and the added complexities of dealing with financial matters can make it even more difficult. At Quidco, we understand the sensitivity of this situation and are committed to providing compassionate assistance throughout the process.
Informing us of a bereavement
To inform us of a bereavement, please send an email to firstname.lastname@example.org with the following information:
Your full name and contact details
The account holder's full name and the email address linked to their Quidco account
A copy of their death certificate
Once we've received the above information, we can close their account.
We understand that there may be pending funds in their account, and we are committed to ensuring that these funds are released to the appropriate beneficiaries in a timely and respectful manner. There may be a requirement for further evidence regarding where the funds need to be released, however, we can discuss options for releasing the funds once you have contacted us by email.
In addition to our direct support, we also encourage you to explore the following resources, which may provide additional guidance and support during this challenging time:
Our deepest condolences go out to you during this difficult time. Please know that you are not alone, and we are here to help.