Need to change your Quidco password or update the email address linked to your account? Here's everything you need to know about keeping your account secure.
Changing your password
How to update your password
Go to Security: Log in to your Quidco account and navigate to the Security section
Enter current password: Provide your current password
Choose a new password: Enter your new password and confirm it
Save changes: Click "Update" to save your new password
Forgotten your password? You can request a password reset email on the password reset page.
Creating a strong, secure password
Password requirements
Your Quidco password must meet these criteria:
✓ At least 8 characters long
✓ At least 1 uppercase letter (A-Z)
✓ At least 1 lowercase letter (a-z)
✓ At least 1 number (0-9)
✓ Unique to Quidco – never use a password you've used on another website or service
Why we have these requirements
We use advanced security systems to protect your cashback and personal information. Our system automatically detects passwords that have been compromised in data breaches at other companies, even if they meet the basic requirements above.
This means:
Using a password from another website (even if you've changed it slightly) may be rejected
Passwords that appear in known data breaches will not be accepted
Common passwords or patterns will be blocked for your protection
Stuck in a password reset loop?
If you're unable to set a new password and keep getting error messages, it's likely because:
The password has been used elsewhere – Even if you've only used it on one other site, it may have been compromised in a data breach
It's too similar to a compromised password – Adding "123" or "!" to an old password won't work
It's a common password – Passwords like "Password1" or "Quidco2024!" are too predictable
Solution: Create a completely new, unique password that you've never used before.
Tips for creating a strong password
Method 1: Use a passphrase
Combine 3-4 random words with numbers and capitals:
❌ Weak: password123
✅ Strong: Coffee7BicyclePurple9
Method 2: Use a password manager
Password managers are the easiest and most secure way to create and store strong passwords:
Benefits:
Generates completely unique passwords for every website
Remembers them for you so you don't have to
Automatically fills them in when you log in
Many are free to use
Popular options:
1Password (paid, very user-friendly)
Bitwarden (free option available)
Built-in browser password managers (Chrome, Safari, Edge)
Method 3: Make it memorable but unique
If you prefer to remember your password:
Think of a sentence only you would know: "I adopted my cat Whiskers in March 2019"
Take the first letters: IamcWiM2019
Add symbols or swap letters: I@mcW!M2019
What NOT to do
❌ Reuse passwords from other websites
❌ Use personal information (birthdays, names, addresses)
❌ Use common substitutions (@ for a, 3 for e)
❌ Use sequential numbers or letters (123456, abcdef)
❌ Share your password with anyone
❌ Write it down where others can find it
Changing your email address
If you can still access your old email address:
Go to Settings: Log in to your Quidco account and navigate to General Account Settings
Update email: Enter your new email address and confirm it
Save changes: Click "Update" to save your new email address
If you can no longer access your old email address:
Contact our Customer Support team with the following information so we can verify your identity:
Your full name
Your old email address
Your new email address
Details of two previous purchases made through Quidco
Your most recent payment method (e.g., BACS, PayPal, e-gift card retailer)
The last 4 digits of the bank account linked to your Quidco account (if applicable)
Additional security tips
Enable two-factor authentication if available on your accounts
Use a unique password for every website – especially for cashback and financial accounts
Change your password immediately if you suspect your account has been compromised
Keep your email secure – your email account is the key to resetting your password
Be wary of phishing emails – we'll never ask for your password via email
Need help? Visit our Staying safe online article or contact our Customer Support team.