Did you take advantage of our incredible 50% Flashback on Matalan? Why not, it's an amazing way to start your Christmas shopping and grabbing 50% cashback on top - you'd be silly not to!
You may notice that the cashback will track lower initially. It's normal for this to happen so please don't worry! Better still - we're already on top of this and the cashback is being uplifted automatically. Please allow 72 hours from purchase to see your cashback tracking at 50%.
There is a £25 cap on cashback, so anything that tracks over £25 will reduce to the correct maximum of £25.
If you're seeing that you've made a purchase that's declined, this is most likely for the use of a voucher code or discount (such as a Unidays discount). You'll be able to see this on your order confirmation. Unfortunately, cashback is not eligible with the use of a discount or voucher code that was not promoted by Quidco. If you are confident that you did not use a voucher or discount, please send your order confirmation to us using the messenger service at the bottom right on this page.