Some offers do have a maximum redemption limit, so you would only be able to claim cashback for a certain item a few times before you reach this limit.
If you've purchased more than the limited amount of products, you'll only be awarded for those within the maximum redemption amount. You can see what the redemption limit is by viewing the offer on the Clicksnap app or desktop page.
Although we aim to keep all offers up and running for the full length of time, certain products may need to be removed from an offer if the retailer's request this, for example, due to stock levels.
If you did purchase whilst the offer was still available this will be awarded, but please do check the offers regularly just in case something changes.
If you still feel you have been awarded an incorrect amount please get in touch with our support team who will be happy to help.