How do I update the information on my claim?
Updated over a week ago

If you've raised a claim to track your cashback manually or to challenge a decline, but think you've inputted the details incorrectly, don't worry, all you need to do is contact customer support and provide the new details and we can update this for you before it's sent across to the retailer for processing. .

Alternatively, if you've received an email from us requesting further details, just reply to the email and the details will be changed automatically for you.

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