Our aim is to provide a first class service at all times. If you are unhappy with the service you have received, please reach out to us on our messenger. This is the fastest way to get your query resolved.
If you'd prefer to write to us please contact us at:
Balm Green, 1st Floor
Alternatively, if you wish to register a complaint, please contact the Complaints Team at firstname.lastname@example.org.
Our Complaints Team will respond to you promptly and keep you informed of the progress of your complaint. A decision about your complaint will be made within eight weeks.