Our aim is to provide a first class service at all times. However, if you wish to register a complaint, please contact the Complaints Team at complaints@quidco.com.

They will respond to you promptly and they will keep you informed of the progress of your complaint. A decision about your complaint will be made within eight weeks.

If you'd prefer to write to us please contact us at:

‚ÄčComplaints Manager
4th Floor,
76-80 Great Eastern Street,

After the final decision has been made, if no settlement has been reached, you may be entitled to refer this to the Financial Ombudsman Service, for an independent assessment and opinion.

The FOS Consumer Helpline contact telephone is 0800 023 4567 and their address is:

Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
E14 9SR

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